Shipping
Every order is packed by hand, and we want it to arrive feeling like a small gift. Here is what to expect.
When your order ships
- Notecards and giclée prints are printed in the studio on matte, archival paper after you order. Please allow about 3–5 business days for printing, drying, and packing before your order ships.
- Original paintings and ACEO miniatures are one of a kind and are packed with extra care, flat and protected. They usually ship within 3–5 business days; larger originals may need a day or two more.
- Gallery canvases are made to order by our print partner and ship directly from them, so they take a little longer than prints. You will get tracking as soon as yours is on its way.
If your order includes items made in different places, they may arrive in separate packages.
Where we ship
We currently ship within the United States. If you live outside the US and have your heart set on a piece, please write to us and we will do our best to find a way.
Shipping costs and tracking
Shipping costs are calculated at checkout. Once your order ships, you will receive an email with tracking so you can follow it home.
If something arrives damaged
Paper and paint can be tender travelers. If anything arrives bent, torn, or broken, please contact us within 7 days of delivery with a photo of the item and the packaging. We will send a replacement print or notecard, or make it right with a refund. For originals, we will work with you and the carrier on the best solution.
Lost packages and addresses
Please double-check your shipping address at checkout. If a package shows as delivered but you can’t find it, check with neighbors and your local post office, then reach out to us and we will help however we can.
Questions about an order? We would love to hear from you. Get in touch.